What personal information do we collect and hold?

Air Conditioning Hub collects personal information directly from you when you submit it online at www.airconditioninghub.com.au or by telephone. In the process of satisfying your orders we collect a small amount of personal information including your name, residential and billing address, email address, telephone or mobile numbers and products and services we provide to you. We don’t store credit card information on our web site. We pass it onto our bank (Commonwealth Bank) for processing.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser.

Rate and Review

If you provide a review or rating for a product available through www.airconditioninghub.com.au, we reserve the right to publish part or all of your review or rating together with your first name and suburb.

Disclosure of personal information

Your personal information is only disclosed to freight companies for the sole purpose of delivering your ordered goods. Except for the purposes outlined above, we never sell or disclose your personal information. However, we may release personal information under the following circumstances:

Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this document and other places we deem appropriate so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page