FAQ

1. What type of products do you sell?
Air Conditioning Hub sells most types of residential & commercial air conditioning systems. The complete list of systems sold are listed on our website. Please refer to our Shop By Category or Product Categories for detailed information.
2. Do you have a return policy?
For all products purchased from the 18 March 2020, we are unable to accept any product returns or exchanges for change-of-mind, until further notice. Thank you for your understanding. Please refer our return-policy for further details: https://airconditioninghub.com.au/return-policy/
3. Why should I buy from your site?
Primarily, we are highly experienced traders in most brands of air conditioning systems and accessories. So, you have a lot of options to choose from on our site. The quality of our products is unwavering and top notch. We take care so that only high-quality products arrive at your doorstep. We provide comprehensive post purchase services so that when you buy a product from us, the product is safely reached to you within shortest timeframe possible.
4. Is installation a part of the purchase?
No, installation is not a part of the purchase. You need to book installation separately by visiting our website via link https://airconditioninghub.com.au/installations/
5. Are second hand/ refurbished products sold on your website?
We certainly don’t sell anything that is second hand. Nor do we sell refurbished products. All our products are genuine, brand new and come with the manufacturer 5-year parts and labour warranty.
6. Do you stock all the brands and models?
The most popular models of many brands are available with us. However, if there is a particular model the customer needs and is not listed on our website, we can procure on demand. Please contact our friendly staff on 1300 643 078 for assistance.
7. Are the products listed on your website genuine?
At Air Conditioning Hub, we pay special attention to the products we sell. We generally sell the best products and best brands. Hence, all the products sold on our website or store are 100% genuine. However, we are not responsible for products sold by fake companies under our brand name.
8. Do you have a showroom, where I can actually get the feel of the product, before buying?
We do have a showroom at Unit 1, 7 Jullian close, Banksmeadow NSW 2019, Australia. Please feel free to drop in and check out our latest products and arrivals from 1 July 2020. We do have a very interactive website which is easy to navigate. You can order the same products on our website at the convenience of your home.
9. Do you have finance options on purchases?
We do have very flexible finance options for various products purchased from our site. The details of the various finance options are provided on our website. Please visit https://airconditioninghub.com.au/finance-option/
10. Do you manufacture air conditioners?
No, we are not the manufacturer. We are leading distributors of mostly top brands in air conditioning systems. We stock the highest quality air conditioners from the best brands and deliver it to the consumers.
11. Do the products purchased have a manufacturer’s guarantee?
All the products purchased on our website have a genuine manufacturer guarantee. These products will be replaced or repaired by the manufacturer itself, in case of defects.
12. How do I know, which air conditioner is the best for me?
All the products purchased on our website have a genuine manufacturer guarantee. These products will be replaced or repaired by the manufacturer itself, in case of defects.